The BB Vault Policies
Explore the policies that guide every purchase at The BB Vault | Belle Bijoux and Accessories. Here you’ll find clear information about our shipping practices, terms and conditions, how we protect your privacy, our refund policy, and our commitment to accessibility—so you can shop authenticated luxury with confidence.
Shipping Policy
At BB Vault | Belle Bijoux and Accessories, we understand the importance of receiving your luxury items promptly and securely. All orders are processed within 1-3 business days. We offer insured shipping on all our pre-owned accessories to ensure they reach you in the exact condition described.
Once your order has been dispatched, you will receive a confirmation email with a unique tracking number. We currently ship to addresses within the United States. Please note that for security purposes, all luxury handbag deliveries require a signature upon arrival. Our packaging is designed to be discreet yet protective, maintaining the elegance and integrity of your purchase from our vault to your doorstep.
Terms & Conditions
Welcome to BB Vault | Belle Bijoux and Accessories. By accessing our website and purchasing our luxury pre-owned items, you agree to comply with and be bound by the following terms and conditions. These terms govern your relationship with BB Vault, a brand of Belle Bijoux and Accessories, in relation to this website and all transactions conducted through it.
Product Representation and Condition
BB Vault specializes in pre-owned designer luxury goods. While we strive to provide accurate descriptions and high-quality photography, please note that items are sold 'as-is.' Minor wear and tear consistent with the age and use of a pre-owned item should be expected. By completing a purchase, you acknowledge that you have reviewed all provided media and descriptions thoroughly.
BB Vault is an independent luxury resale business and is not affiliated with, sponsored by, or endorsed by the designer brands referenced on this website.
Pricing and Availability
All prices are listed in USD. We reserve the right to change prices at any time without prior notice. In the event that a product is listed at an incorrect price due to a typographical error, BB Vault shall have the right to refuse or cancel any orders placed for products listed at the incorrect price, regardless of whether the order has been confirmed.
Intellectual Property
All content on this site, including text, graphics, logos, and images, is the property of Belle Bijoux and Accessories and protected by international copyright laws. Use of our content without express written permission is strictly prohibited. BB Vault is not affiliated with the designers or brands whose products we sell; all brand names and trademarks remain the property of their respective owners.
Privacy Policy
At BB Vault | Belle Bijoux and Accessories, your privacy is a cornerstone of our luxury service experience. We are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your data when you visit our site or purchase our authenticated luxury goods. We collect information necessary to process your orders, such as your name, shipping address, and payment details. Additionally, we may use your contact information to provide updates on your order and exclusive vault list announcements. We do not sell or share your personal data with third parties for their marketing purposes. We employ industry-standard security measures, including encryption and secure payment gateways, to protect your sensitive information. By using our website, you consent to the collection and use of your information as described in this policy. We reserve the right to update our privacy practices to reflect changes in our service or legal requirements.
Refund Policy
At BB Vault, we curate a premier selection of pre-loved luxury handbags and exclusive accessories. Given the high-end and distinct nature of our collection, we maintain a strict final sale policy. Every piece is offered in its current state as detailed in our listings. We do not accommodate returns, credit, or exchanges unless a verified concern regarding authenticity arises.
To ensure your confidence, we supply comprehensive visual documentation and precise descriptions for each item. We encourage all clients to study these details closely, as vintage or pre-owned goods naturally exhibit minor signs of previous use. We stand firmly behind our authentication process; should a recognized expert service determine an item is not genuine, please reach out to us for an immediate review. Following delivery and initial use, the purchaser is entirely responsible for the maintenance and condition of the item.
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We at BB Vault | Belle Bijoux and Accessories are dedicated to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards. We believe that every individual should have the ability to explore our luxury vault of pre-owned accessories with ease and dignity. If you encounter any barriers or have suggestions for improvement, please contact us. Our team is committed to making our luxury collection accessible to all.